Kwik Kar History - Automotive Care Excellence
Kwik Kar Lube & Tune is a franchise based out of Dallas, TX with independently owned locations throughout the United States. Kwik Kar is known for its fast oil changes and tune-up work. Some locations like our Nashville based shop have extended offerings to full service covering all types of car repair that a typical dealership offers. Kwik Kar of Tennessee is the first location in Nashville that is woman-owned. The auto shop initially opened in March of 2006. It was at first owned by a partnership and was purchased by Ferial Bearden in June of '07. We immediately started to rebuild our team and procedures from the inside-out with the help of many experts in the area.
Woman Owned Car Repair Business
Ferial Bearden: Owner Kwik Kar Nashville Location
Customer Service and Satisfaction at Kwik Kar (Nashville, TN)
We hope to gain your trust, for return business with your vehicle in the future! With this in mind, we fully intend on educating you on your car’s future and present needs and what it doesn’t need. Beware of false technicians. We feel it is our job to provide you with the level of car care service you would come to expect from a first class automotive center. We hope that in return, you refer your friends and family. We appreciate the opportunity and look forward to serving you.
See the many of the comforts of home you receive when you visit Kwik Kar Lube and Tune:
- VIP lounge to help waiting be relaxing and productive time
- Clean relaxing downstairs waiting room
- Complimentary coffee bar
- Guest Computer and Wifi
- Wide Screen Television in VIP lounge
After extensive training and indoctrination of all usual and customary procedures within the industry, we set out to find the perfect team with superior competence. In August, 2007, we hired our current manager, Mr. Thomas Overton III (pictured below), who we now call 'TO-3.'
Thomas Overton III : Service Manager Kwik Kar Nashville Location
Our Automotive Repair Shop Manager
Thomas came to us highly recommended for top notch automotive customer service and quality control. He has an extensive military background in the Navy, and is well versed on strict procedures and protocols. He is a master coordinator of his team and always puts the customer first. In addition, his team is treated like family and performs like a smooth, orchestrated until with the utmost focus on the tasks at hand.
Shop Supervisor: Matt Cartwright ASE Certified Service Advisor
Matt Cartwright is the shop's supervisor. Matt is an Automotive Service Excellence (ASE) Certified Service Advisor.
Pictured: Matt Cartwright & Ferial Bearden Kwik Kar Best Auto Repair
ASE Master Mechanic On Board
We have a Certified Automotive Service Excellence (ASE) Master Mechanic who oversees the automotive repairs at our shop. We believe the correct diagnosis of your automobile’s performance issue is key to getting it fixed correctly the first time, saving you both money and valuable time.
My name is Will Spencer and I was raised in Detroit, MI. I've been working on vehicles since I was 10 years old, until I was old enough to become formally trained. I graduated from Nashville Auto Diesel College (NADC) in 2007 with Honors, and I've held an ASE Certification since 2006. Currently, I hold an ASE Master Certification. My hobbies include canoeing and rebuilding computers.
Mechanic and Service Technician Training
After the initial training, our employees go through an intensive training course for technician certification through the Automotive Oil Change Association (AOCA). This automotive course is in addition to undergoing continuous on-the-job training. We know how important the safety and performance of your transportation is to you and your family, and we strive to give you the best service imaginable. Although this may be your second largest investment (next to your home) we treat it as our # 1 investment while at our facility.
We hope to gain your trust, for return business with your vehicle in the future! With this in mind, we fully intend on educating you on your vehicle's future and present needs- also what it shouldn't need to beware of false technicians. We feel it is our job to provide you with the level of service you would come to expect from a first class automotive center. We hope that in return, you refer your friends and family. We appreciate the opportunity and look forward to serving you.
Thomas Overton and Ferial Bearden Accepting Best Car Repair Award 2017
Kwik Kar Lube & Tune